FREE SHIPPING ON ALL ORDERS OVER $99 WITHIN CANADA*

FAQ

Is HomeWellness.ca is a Canadian company? Yes. HomeWellness.ca is owned and operated by Wellmart Health Supplies Ltd., a BC Corporation since 2010.

Where is lifesupply.ca located?  Lifesupply.ca is headquartered in Vancouver, BC, with warehouses across Canada and the United States   

Does LifeSupply have any stores in Canada or the United States?  No. LifeSupply is an online retailer of wellness products.  The company does not operate any bricks and mortar stores.   

Are the prices on homewellness.ca in Canadian funds? Yes.

What are the mode of payments on lifesupply.ca?  PayPal, credit card, and cheque. 

To which address, can I mail cheque or money order? All cheques and/or money orders can be mailed to:

Lifesupply Canada
Unit 104 - 7728 128 Street
Office 260
Surrey, British Columbia
V3W 1L3
Canada

 

How can I place orders if I don’t have a credit card?  Yes. You can pay with PayPal.

Do you accept debit credit cards?  No.  However, you can link your debit credit card to a PayPal account and make the payment with PayPal.

When does HomeWellness.ca ship the products? We will ship products only after the receipt of payment subject to availability.

Is it possible to return purchased items and receive a refund? For hygienic reasons, we do not accept any returns and cannot issue any refund. All sales are final as per the company’s no return / no refund policy and disclaimers on this site as well as on the e-receipt.

How can I place my order? All orders must be placed online by creating an account, entering both the shipping and billing address, and selecting one of the available modes of payment.

Is it possible to place an order over the phone? No. For security reasons, we do not take any orders over the phone.

Can I pick up my order?  No.  Orders can only be shipped. There is no pick up option.

Does HomeWellness.ca offer free shipping in Canada? We offer free shipping on order over $99.  

Does HomeWellness.ca offer international shipping?  Sorry, we don't.

Does HomeWellness.ca free shipping to the United States?  Sorry, we don't.

Do I need any prescription to make a purchase?  No.

What is the warranty on products you buy from us?  The warranty details differ for each product.  Please check with manufacturer for warranty details.